Makeup cz: The ultimate guide to buying cosmetics and perfumes online in the Czech Republic
If you are looking for a convenient, reliable, and affordable way to buy cosmetics and perfumes online in the Czech Republic, you should check out makeup cz. This online store offers a wide range of original products from well-known and niche brands, as well as great customer service, fast delivery, and attractive prices. In this article, we will tell you everything you need to know about makeup cz, including its benefits, features, tips, and FAQs.
What is makeup cz?
Makeup cz is an online store that sells cosmetics and perfumes for women, men, and children. It was founded in 2009 and has since become one of the leading online retailers of beauty products in the Czech Republic. Makeup cz offers over 50,000 products from more than 1,500 brands, including popular names like L'Oreal, Maybelline, Revlon, Bourjois, Max Factor, Calvin Klein, Hugo Boss, Gucci, Chanel, Dior, Lancome, Clinique, Estee Lauder, and many more. You can also find niche and exclusive brands like Aesop, Anastasia Beverly Hills, Aromatica, FarmStay, Ilu, Natur Planet, Ziaja, and others. Whether you are looking for makeup, skincare, haircare, nailcare, bodycare, oral care, or fragrances, you will find something for your needs and preferences at makeup cz.
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The benefits of shopping at makeup cz
Shopping at makeup cz has many advantages over other online or offline stores. Here are some of them:
You can enjoy a wide selection of products from various categories and brands.
You can get original and authentic products that are certified and tested by experts.
You can get competitive prices that are often lower than other stores or websites.
You can get free delivery for orders over 999 CZK within the Czech Republic.
You can get free samples with every order to try new products or brands.
You can get discounts, coupons, loyalty points, and gifts with your purchases.
You can pay securely with various methods like credit card, PayPal, bank transfer, or cash on delivery.
You can track your order status online and receive notifications via email or SMS.
You can return or exchange products within 14 days if you are not satisfied with them.
You can contact customer service via phone, email, chat, or social media for any questions or issues.
How to find the best products and brands at makeup cz
With so many products and brands available at makeup cz, it can be hard to choose the ones that suit you best. Here are some tips to help you find what you are looking for:
Use the filters on the left side of the website to narrow down your search by category (e.g., makeup), subcategory (e.g., face), type (e.g., foundation), brand (e.g., L'Oreal), price range (e.g., 0-100 CZK), rating (e.g., 5 stars), color (e.g., beige), etc.
Use the search bar on the top of the website to type in keywords or phrases related to your desired product or brand (e.g., matte lipstick).
Use the categories on the top menu of the website to browse through different sections like new arrivals (e.g ), bestsellers (e.g., top-rated products), sales (e.g., discounted products), or brands (e.g., a list of all brands).
Use the customer reviews and ratings on each product page to see what other customers think about the product, its quality, performance, color, smell, etc. You can also filter the reviews by rating, date, or language.
Use the product description, specifications, ingredients, and instructions on each product page to learn more about the product, its features, benefits, usage, and precautions.
Use the product comparison tool on the website to compare up to four products side by side and see their differences and similarities in terms of price, rating, size, color, etc.
Tips and tricks for using makeup cz
To make the most of your shopping experience at makeup cz, here are some tips and tricks you can use:
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Sign up for the newsletter to get 10% off your first order and receive exclusive offers, news, and tips via email.
Join the loyalty program to earn points for every purchase and redeem them for discounts or gifts. You can also get bonus points for writing reviews, referring friends, or celebrating your birthday.
Check out the blog and social media pages of makeup cz to get inspiration, advice, tutorials, trends, and recommendations from beauty experts and influencers.
Use the online chat or call center to get instant help from friendly and professional customer service agents who can answer your questions or solve your problems.
Use the gift service to send a personalized gift card or a wrapped product to your loved ones. You can choose from different designs, messages, and values for the gift card or select a product from the gift section.
Frequently asked questions about makeup cz
Here are some of the most common questions that customers have about makeup cz and their answers:
How to order and pay at makeup cz?
To order at makeup cz, you need to follow these steps:
Add the products you want to buy to your shopping cart by clicking on the "Add to cart" button on each product page.
Go to your shopping cart by clicking on the icon on the top right corner of the website. You can review your order details, change the quantity or remove products, or add a coupon code if you have one.
Click on the "Proceed to checkout" button to continue with your order. You will need to enter your delivery address, choose a delivery method, and select a payment method. You can also add a gift message or request a gift wrap if you want.
Click on the "Place order" button to confirm your order. You will receive an email confirmation with your order number and details.
To pay at makeup cz, you can choose from these methods:
Credit card: You can pay with Visa, Mastercard, or American Express cards. Your card details will be encrypted and processed securely by a third-party provider.
PayPal: You can pay with your PayPal account or create one if you don't have one. You will be redirected to the PayPal website to complete your payment.
Bank transfer: You can pay by transferring the money from your bank account to the bank account of makeup cz. You will need to use your order number as a reference and send a proof of payment via email. Your order will be shipped after the payment is received.
Cash on delivery: You can pay with cash when you receive your order from the courier. This method is only available for orders under 5,000 CZK and within the Czech Republic.
How to track and receive your order?
To track your order at makeup cz, you need to follow these steps:
Go to the "My orders" section of your account on the website. You will see a list of your orders with their status and tracking number.
Click on the tracking number of your order to see its location and estimated delivery date. You can also use this number on the courier's website or app to track your order.
You will also receive email or SMS notifications when your order is shipped, out for delivery, or delivered.
To receive your order at makeup cz, you need to follow these steps:
Wait for the courier to deliver your order to your address. You will need to show your ID and sign a receipt when you receive your order.
If you are not at home when the courier arrives, they will leave a note with their contact details and instructions on how to reschedule the delivery or pick up your order from a nearby point.
If you have any issues with your order, such as missing, damaged, or incorrect products, you can contact customer service or use the online return form to request a return or exchange.
How to return or exchange products?
To return or exchange products at makeup cz, you need to follow these steps:
Go to the "My orders" section of your account on the website and find the order that contains the product you want to return or exchange.
Click on the "Return" button and fill out the online return form. You will need to provide your order number, product name, reason for return, and preferred solution (refund or exchange).
Print out the return label and attach it to the package with the product. Make sure the product is unused, unopened, and in its original packaging.
Send the package back to makeup cz using the same courier that delivered your order. You will need to pay for the return shipping cost unless the product is faulty or incorrect.
Wait for makeup cz to receive and process your return. You will receive an email confirmation when your return is accepted and your refund or exchange is processed.
You have 14 days from the date of delivery to return or exchange products at makeup cz. Some products, such as personalized, hygienic, or sealed products, are not eligible for returns or exchanges. For more information, please read the terms and conditions on the website.
How to contact customer service?
To contact customer service at makeup cz, you can use one of these methods:
Phone: You can call +420 222 222 222 from Monday to Friday from 8:00 to 20:00 and on Saturday from 9:00 to 17:00. You can also request a callback on the website.
Email: You can send an email to info@makeup.cz with your name, order number, and question or issue. You will receive a reply within 24 hours.
Chat: You can use the online chat on the website to talk to a customer service agent in real time. The chat is available from Monday to Friday from 8:00 to 20:00 and on Saturday from 9:00 to 17:00.
Social media: You can follow and message makeup cz on Facebook, Instagram, Twitter, YouTube, or Pinterest. You can also join their online community and share your feedback, opinions, and suggestions with other customers and beauty lovers.
Conclusion
Summary of the main points
Makeup cz is a great online store for buying cosmetics and perfumes in the Czech Republic. It offers a wide range of original products from various brands, as well as competitive prices, free delivery, free samples, discounts, gifts, loyalty points, secure payment methods, fast delivery, easy returns, and excellent customer service. You can also find helpful features like filters, search tools, customer reviews, product comparison, blog posts, social media pages, and gift service. Shopping at makeup cz is convenient, reliable, and fun.
Call to action
If you are ready to discover the amazing world of beauty products at makeup cz, visit their website today and start browsing through their categories and brands. You will surely find something that will make you look and feel fabulous. Don't forget to sign up for their newsletter and join their loyalty program to get more benefits and rewards. And if you have any questions or issues, don't hesitate to contact their customer service team who will be happy to assist you. Happy shopping!
Frequently asked questions about makeup cz
What are some of the best-selling products at makeup cz?
Some of the best-selling products at makeup cz are:
L'Oreal Paris Infallible 24H Fresh Wear Foundation - a long-lasting foundation that provides full coverage and a natural finish.
Maybelline Lash Sensational Sky High Mascara - a volumizing mascara that lifts and lengthens lashes with a flexible brush.
Bourjois Healthy Mix Anti-Fatigue Concealer - a hydrating concealer that brightens and smooths the under-eye area.
Max Factor Miracle Touch Creamy Blush - a creamy blush that blends easily and adds a pop of color to the cheeks.
Calvin Klein Eternity Eau de Parfum - a classic floral fragrance that evokes romance and elegance.
How can I get more free samples, discounts, and gifts at makeup cz?
To get more free samples, discounts, and gifts at makeup cz, you can do the following:
Order more products to get more free samples. You can get up to 10 free samples with every order, depending on the order value.
Use coupon codes to get discounts on your orders. You can find coupon codes on the website, newsletter, social media pages, or partner websites.
Shop during special occasions like holidays, anniversaries, or sales to get more discounts and gifts. You can also get exclusive offers and deals on your birthday or as a loyal customer.
Refer your friends to makeup cz and get 100 CZK for each successful referral. Your friends will also get 100 CZK for their first order.
Write reviews for the products you buy and get 10 CZK for each review. You can also get bonus points for writing detailed, helpful, and honest reviews.
How can I find out if a product is in stock or not?
To find out if a product is in stock or not at makeup cz, you can do the following:
Look at the product page and see if there is a green "In stock" label or a red "Out of stock" label under the product name.
Look at the product page and see if there is a number indicating how many pieces are left in stock. If there is no number, it means the product is out of stock.
Add the product to your shopping cart and see if there is a message saying "The product is not available" or "The product is available". If there is no message, it means the product is in stock.
Contact customer service and ask them about the availability of the product. They will be able to tell you if the product is in stock or not, and when it will be back in stock if it is out of stock.
How can I cancel or change my order?
To cancel or change your order at makeup cz, you need to follow these steps:
Contact customer service as soon as possible and tell them your order number and the reason for canceling or changing your order.
If your order has not been shipped yet, they will be able to cancel or change it for you. You will receive an email confirmation when your order is canceled or changed.
If your order has already been shipped, they will not be able to cancel or change it for you. You will have to wait until you receive your order and then return or exchange it according to the return policy.
How can I write a review for a product?
To write a review for a product at makeup cz, you need to follow these steps:
Go to the product page of the product you want to review and click on the "Write a review" button under the product name.
Log in to your account or create one if you don't have one.
Rate the product from 1 to 5 stars based on your satisfaction with its quality, performance, color, smell, etc.
Write a title and a text for your review. You can also upload photos or videos of the product if you want.
Click on the "Submit" button to publish your review. You will receive an email confirmation when your review is approved and published.
You can write a review for any product you buy at makeup cz within 90 days from the date of delivery. You can also edit or delete your review at any time by going to the "My reviews" section of your account on the website.
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